5rt is committed to protecting your privacy. This document transparently explains how we collect, use and safeguard your personal information on our platform.
Player privacy is not merely a formality for us — it is a responsibility we take seriously in every aspect of 5rt platform operations.
All data transmitted between your device and 5rt servers is protected by 256-bit SSL encryption — the same security standard used by leading banks in Malaysia.
Only authorized personnel may access players' personal data, and only when required for legitimate support or identity verification purposes.
Your data is stored on servers protected by multi-layered firewalls and monitored around the clock by our cybersecurity team.
5rt will not sell, rent or share your personal data with third parties for marketing purposes without first obtaining your explicit consent.
You have the right to request a copy of your personal data, correct inaccurate information, or apply for data deletion in accordance with the procedures set out by 5rt.
In the event of any data breach affecting your personal information, 5rt will notify you within the timeframe specified under our incident response procedures.
Welcome to the 5rt Privacy Policy page. This document explains in detail how the 5rt platform, accessible at https://5rt.onl, collecting, processing, storing and protecting your personal information as a registered user or general visitor to our website.
Your privacy is our priority. At 5rt, we believe that players' trust in our platform depends not only on the quality of the games we offer, but also on how we handle the information you entrust to us. That is why we have drafted this policy to be transparent and easy to understand.
Important Note: By registering or continuing to use the 5rt platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.
This Privacy Policy is governed by applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA). We are committed to complying with all applicable legal requirements in managing our users' personal data.
5rt collects various categories of personal information from our users depending on the type of interaction you have with our platform. Below is a summary of the data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Information | Full name, national identification number, date of birth, gender | Required |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Information | Bank account details, deposit and withdrawal records | Required |
| Verification Data (KYC) | Copies of identification documents, proof of address, verification selfie | Required (prior to withdrawal) |
| Platform Activity Data | Game records, wagering history, login activity, bonus activity | Automatic |
| Technical Data | IP address, device type, web browser, operating system, approximate location | Automatic |
| Communication Data | Support chat transcripts, emails, and user feedback | Where applicable |
Warning: We do not collect information beyond what is necessary. If you encounter a data request that seems unreasonable, please contact our support team for verification before providing any information.
5rt collects your personal information through several key methods:
This includes all information you actively provide when registering a new account, completing your user profile, undergoing the KYC verification process, communicating with our support team, or participating in surveys and promotional programs we run.
When you browse or use the 5rt platform, our systems automatically record technical information such as your IP address, device type, web browser, session time and duration, pages visited, and your interaction patterns with games and platform features. This data is used to improve platform performance and detect any suspicious activity.
In certain cases, 5rt may receive information about you from payment providers, third-party identity verification agencies we use for the KYC process, or from publicly available sources for fraud prevention and legal compliance purposes.
Our Guarantee: All data collection methods used by 5rt are transparent, lawful, and in compliance with applicable data protection legislation in Malaysia.
5rt uses the personal information collected solely for the following purposes:
Marketing: If you have consented to receive marketing communications, we may use your information to notify you of the latest 5rt promotions and offers. You may withdraw this consent at any time through your account settings.
5rt does not sell your personal data. However, in the course of operating our platform, certain information may be shared with the following parties under limited circumstances:
We work with carefully selected service providers to help operate certain parts of the platform, including payment providers, gaming software vendors, technical infrastructure providers, and identity verification services. All third parties are bound by strict confidentiality agreements and may only use your data for purposes authorized by 5rt.
5rt may disclose your personal information to government authorities, courts or regulatory bodies if required by Malaysian law or a valid court order. In such situations, we will endeavour to notify you in advance unless prohibited by law from doing so.
Your information may be disclosed to third parties where we believe such disclosure is necessary to protect the legitimate rights of 5rt, prevent fraud, address security threats, or protect other players on our platform.
Reminder: 5rt never shares users' personal information with advertisers or third-party marketing companies without first obtaining your explicit consent.
Protecting your personal data from unauthorized access, loss, or misuse is a core technical priority at 5rt. We implement multiple layers of security protection, including:
Shared Responsibility: While 5rt takes all reasonable steps to protect your data, account security also depends on your own actions. Ensure your password is strong, unique, and never shared with anyone. Enable two-factor authentication (2FA) where available.
As a 5rt platform user, you have the following rights regarding your personal data, in accordance with the Personal Data Protection Act 2010:
You have the right to request and receive a copy of the personal data we hold about you. Such requests may be submitted to our support team, and we will endeavour to respond within a reasonable timeframe.
If you find that any personal information we hold is inaccurate or out of date, you have the right to request a correction. You may update certain profile information directly through your account settings, while changes requiring verification must be submitted to our support team.
Under certain circumstances, you have the right to request the deletion of your personal data. However, please note that there are legal obligations requiring us to retain certain records for a specified period, particularly financial and transaction records for regulatory compliance purposes.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. For other purposes, the right to object is subject to the legal basis used by 5rt to process that data.
How to Submit a Request: To exercise any of the rights above, contact the 5rt support team via live chat or email at [email protected]. We may need to verify your identity before processing your request.
The 5rt platform uses cookies and similar tracking technologies to enhance user experience, analyze platform performance, and ensure the security of your session. We use several types of cookies:
These cookies are required for the core functions of the 5rt platform, such as maintaining your login session, remembering your language preferences, and ensuring security features work correctly. This type of cookie cannot be disabled without affecting overall platform functionality.
We use cookies to collect aggregated information about how users interact with our platform — which pages are visited most frequently, how long users spend on them, and where they exit. This data helps us improve our design and user experience.
These cookies allow the platform to remember choices you have made — such as display settings, preferred language, and saved login information (if you opt in) — so you do not need to re-enter these settings on every visit.
Managing Cookies: You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and your experience on the 5rt platform.
5rt retains your personal data for as long as your account is active or as long as necessary for the purposes stated in this policy. Specific retention periods depend on the type of data and applicable legal requirements:
Once the applicable retention period has expired, your personal data will be securely deleted or anonymized so that it can no longer be linked to your identity.
Secure Storage: All data stored by 5rt resides within protected and encrypted server infrastructure. We do not store sensitive information such as full credit card numbers in our systems.
5rt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, current legal requirements, or improvements in how we handle user data. Any significant amendments will be communicated to registered users via in-platform notifications or email at least 7 days before the changes take effect.
The latest update date of this document is displayed at the top of this page. We encourage you to review this page periodically to stay informed on how we protect and manage your personal information. Your continued use of the 5rt platform following any amendments constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the official 5rt support channels. We are committed to addressing every inquiry seriously and in a timely manner.
Contact Us: For any privacy-related inquiries, email us at [email protected] or use the live chat available on the 5rt platform. Our team is ready to assist you every day.
With a transparent privacy policy and industry-standard data protection, you can play with confidence at 5rt. Register your account today and explore hundreds of live casino games, premium slots and sports betting.