5rt believes gambling should remain entertainment, not a burden. We provide control tools, guidance, and support to help ensure your play stays within healthy limits.
All these tools are available directly within your 5rt account — no waiting or contacting support required to activate them.
Set a deposit limit based on your preferred time period. Once the limit is in place, the 5rt system will automatically block any deposit that exceeds it — giving you full control over your spending.
Set the maximum loss amount you are willing to absorb in a day, week or month. Once the loss limit is reached, your account will automatically stop accepting new bets until the natural period resets.
Set a time limit for each gaming session. When the set time is about to run out, 5rt will send you a warning. Once the limit is reached, the session will end automatically to prevent excessive play.
Need a short break from the platform? Use the cool-off feature to suspend your account for 24 hours, 7 days or 30 days. During this period you will not be able to log in or make any deposits to your 5rt account.
For those who need a longer break, the self-exclusion option lets you close access to the 5rt platform for 6 months to 5 years. This decision cannot be reversed before the period ends, for your own benefit.
You can opt out of receiving any marketing communications, promotional ads, or bonus offers from 5rt. This option helps you maintain emotional distance from triggers that may encourage excessive play.
At 5rt, we do not simply provide an online gaming platform — we also take responsibility for ensuring every player on our platform does so in a safe, controlled, and responsible manner. This is not merely a regulatory obligation; it is a core value embedded in how we run our business.
We understand that gambling, if not managed well, can have a negative impact on individuals and their families. That is why 5rt actively invests in developing self-control tools, awareness programs, and training for our support team to identify and assist players who may be experiencing difficulties.
Our approach to responsible gaming is built on three core pillars: Prevention through easily accessible control tools, Awareness through clear and transparent information, and Support through easy access to professional help when needed.
5rt Principles: Every player deserves to play in a safe environment. We ensure all self-control tools can be activated by players themselves at any time — no questions asked, no delayed decisions.
Problem gambling, or in more serious cases known as gambling addiction, occurs when a person can no longer control the urge to gamble even when it causes harm to their life — financially, socially, mentally or professionally.
It is important to understand that gambling addiction is not a personal weakness or moral failing. It is a clinically recognised mental health issue, and anyone — regardless of background, education or income — can experience it. What makes the difference is how aware a person is of their situation and their willingness to seek help.
Remember: Recognising your own gambling patterns is the most important first step. 5rt provides a simple self-assessment test at the bottom of this page to help you.
Many people do not realise their gambling habits have crossed a healthy boundary because the changes happen gradually. Here are the warning signs to watch for in yourself or someone you care about:
If you recognise yourself in any of the signs above, this is not a sign of weakness — it is a signal that you may need support. Contact the 5rt team or use the self-control tools available in your account now.
Responsible gaming starts with the right mindset before you begin any gaming session. Here is a practical guide we recommend to all 5rt players:
Decide how much you are willing to spend before opening your account. Treat that amount as an entertainment cost — like a movie ticket or a dinner out.
Set a realistic time limit and stick to it. Use the session limit feature in your 5rt account as an automatic safeguard so you don't lose track of how long you've been playing.
Never treat gambling as a source of income or a way to solve financial problems. When it starts to feel like "work", it has already crossed the line from entertainment.
Losses are part of the game. Do not try to recover lost money with bigger bets — this is the most common trap in problem gambling.
Stand up, stretch, and step away from the screen every 30–45 minutes. Sound financial decisions are rarely made when you are physically and mentally drained.
Make sure gambling does not replace time with family, social activities or other hobbies. A balanced lifestyle is the best protection against problematic gambling habits.
5rt takes seriously its responsibility to ensure our platform remains inaccessible to individuals under 18. Our registration process requires age verification, and all new accounts must pass a KYC check before any financial transactions are permitted.
We understand that some players may share a device with younger family members. If you share a computer, tablet, or smartphone with children or teenagers, we encourage you to take the following steps:
Age Limit Policy: Any account found to be registered or used by an individual under the age of 18 will be closed immediately and all balances in that account will be withheld pending investigation. 5rt has a strict zero-tolerance policy on this matter.
All self-control tools provided by 5rt can be accessed directly through the "Account Settings" section of the platform. Here is a quick step-by-step guide:
Go to login page and enter your account details securely.
Click the profile icon at the top right, then select "Account Settings" or "Responsible Controls" from the menu.
Choose from the list of available tools — deposit limits, loss limits, session time limits, temporary break or self-exclusion.
Enter your preferred limit or duration. Reduced limits take effect immediately. Increased limits require a 24-hour waiting period as an added protection measure.
Confirm your settings. You will receive an email confirmation that the self-control limits have been successfully activated on your account.
Need Help? If you experience any difficulty activating the self-control tools, the 5rt support team is ready to assist via 24/7 live chat. You can also reach us by email at [email protected].
5rt works closely with a trained internal support team to identify and assist players who may be experiencing gambling-related issues. We also encourage players to seek professional support whenever needed.
The 5rt customer support team, available 24 hours a day, 7 days a week, can be reached via live chat on the platform or by email at [email protected]. They are trained to listen, understand your situation without judgment and guide you to the most suitable sources of help.
It is important to remember that asking for help is a sign of strength, not weakness. The earlier you take action, the easier it is to regain control over your gambling habits. 5rt is always by your side on this journey — whether you need simple control tools or more comprehensive support.
We Are Here for You: Whatever your situation, the 5rt team will not judge you. Reach out with confidence — your conversation is completely confidential and we are committed to helping you play more safely.
Answer the following questions honestly. If you answer "Yes" to three or more, we encourage you to reach out to the 5rt support team.
Have you ever gambled longer or more than you originally planned?
Have you ever lied to family members or friends about how much time or money you have spent gambling?
Have you ever tried to cut back or stop gambling but failed to do so?
Have you ever gambled to escape problems, feelings of guilt, anxiety, or stress?
Have you ever borrowed money or sold possessions to fund your gambling?
Has gambling ever caused serious problems in your relationships, work, or finances?
Have you ever felt the need to increase your bet amount to get the same level of excitement as before?
Have you ever felt anxious, irritable, or uncomfortable when trying to cut back or stop gambling?
If you answered "Yes" to 3 or more questions, please contact our support team.
Contact 5rt SupportAnswers to common questions about responsible gambling at 5rt.
Register a 5rt account today and enjoy a safe, controlled, and responsible gaming experience. All self-control tools are available free of charge to every member.